We are comply with The General Data Protection Regulation (GDPR), a compliance standard intended to strengthen data protection for individuals across the European Union. GDPR replaces the 1995 data protection directive and changes the way companies must handle the personal data of EU residents.
We accept Cash however Debit or Credit Card is the preferred method of payment due to Covid-19 era.
You can make changes to your appointment or reschedule up to 48 hours before you’re due to visit. If in doubt, please send us an email or give us a call and we’ll be able to help you.
All bookings require a 50% deposit. If you cancel your appointment with less than 48 hours notice - or you don't show up - you will lose your deposit and will be required to pay 100% upfront for any future bookings.
Yes. If you are new to the salon and our colour products or brazilian blow dry, a patch / skin test is compulsory for your own safety. It only takes 2 minutes and therefore does not require an appointment. You can pop in any time during opening hours.
Our prices are based on service time and products required. From time to time a client's hair may be very thick or very long - and require extra time or extra products. Therefore, if your hair service is going to cost more than the "from price", this will be discussed during the consultation. However, consultation is a must prior to any service.
Satisfied customers are our top priority. We want you to be happy so you come back to us and again and again.If, for whatever reason, you are unhappy with your service, we ask that you send an email to firstname.lastname@example.org within 7 days of your appointment date.You will be asked to come back to the salon so that we can discuss and action a rework plan to give you exactly what you want.If you contact us more than 7 days after your appointment - normal salon prices will apply. If you, or a hair stylist not employed by us, attempts any corrective work prior to you returning to the salon - normal salon prices will apply.